BUNDLES FOR MICRO AND SMALL COMPANIES
Services for standard micro and small companies:
- Google Apps, MS Office365 or Other email systems administration
- Internet domains and DNS zone administration
- Email marketing administration
- VoIP telephony administration
- Intranet setup
- IT infrastructure cost optimization
- Virus, spam and malware protection
- Standard HR processes (user onboarding/offboarding)
- Information security compliance monitoring
- Quarterly internal compliance audit report
- Annual customer success call
SLA:
- 9x5 NBD support
- USA, EMEA timezone support
- Dedicated helpdesk email address, phone number and web form
BUNDLES FOR MEDIUM COMPANIES
Services for standard medium companies:
- Google Apps, MS Office365 or Other email systems administration
- Internet domains and DNS zone administration
- Email marketing administration
- VoIP telephony administration
- Intranet setup
- IT infrastructure cost optimization
- Virus, spam and malware protectionMalware protection
- HDD Encryption administration
- DMARC implementation
- Standard HR processes (user onboarding/offboarding)
- Information security compliance monitoring
- Quarterly internal compliance audit report
- Annual customer success call
SLA:
- 9x5 NBD support
- USA, EMEA timezone support
- Dedicated helpdesk email address, phone number and web form
BUNDLES FOR LARGE AND ENTERPRISE COMPANIES
Services for standard large and enterprise companies:
- Google Apps, MS Office365 or Other email systems administration
- Internet domains and DNS zone administration
- Email marketing administration
- VoIP telephony administration
- Intranet setup
- IT infrastructure cost optimization
- Virus, spam and malware protection
- HDD encryption administration
- DMARC implementation
- Standard HR processes (user onboarding/offboarding)
- Information security compliance monitoring
- Quarterly internal compliance audit report
- 2 customer success calls annually
SLA:
- 9x5 NBD support
- USA, EMEA timezone support
- Dedicated helpdesk email address, phone number and web form