SERVICES FOR SMALL AND MEDIUM BUSINESS CUSTOMERS
Virtual IT operations are a set of core IT processes and services required by any company. These services in general include – envisioning, management, planning, design, implementation, deployment and maintenance of IT environments. Outsource your IT operations to Virtual People and enjoy cost-effective high quality service.
Statistics say that it can cost up to 10 times more to acquire a new customer than it does to retain an existing one. We can help you design and build a modern and efficient helpdesk system depending on your needs and requirements.
Information Security Management is designed to help protect information and IT infrastructure assets against the risks of unauthorized access, use, disclosure, disruption, modification or destruction of valuable company data. Let us create and manage a hassle-free IT environment for you.
Designing and building an efficient call center system requires extensive experience in workflow design and understanding of customer support business, as well as cloud phone platforms. We can help you build a state-of-the-art call center and integrate it with your existing helpdesk team.
SERVICES FOR ENTERPRISE BUSINESS
Email Migration is a process in which records such as e-mails, calendars, contacts or tasks are migrated from one email platform to another. Whether you would like to migrate your in-house email platform to the cloud in order to lower costs or ease administration or simply switch from an existing cloud email provider to a new feature-rich one, feel free to contact us and let us organize and manage this project for you.
Phone system migration is a process of migrating the entire phone infrastructure between two providers, including phone numbers, extensions, phone devices (hardware or software), phone routes, call queues, IVR’s and voice recordings. Feel free to contact us if you need help with such a project.
Server migration is a process in which a server (physical or virtual), with its operating system and data is moved between two environments – from/to datacenters or IaaS clouds. Drivers for server migration projects are cost reduction, improved scalability and flexibility and faster server provisioning. The Virtual People team, with its extensive experience in server migrations can greatly help you manage and execute such projects.
Internet domains are among a company’s most valuable assets. It is not an uncommon practice for companies who register domains for their products or services to register them with different domain registrars making the administration and renewals a very complicated task. Virtual People can help with domain consolidation and DNS zone administration.
Our mission is to provide high quality support to our customers, help them onboard the cloud and reduce operating costs.